FAQ

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General Question

Have a question about our services or how we operate? We're here to help you with any inquiries you may have.

Partnership Question

Interested in partnering with Sweepix? Let’s discuss how we can collaborate for mutually beneficial opportunities.

Quote Question

Need a personalized quote for your cleaning needs? Provide us with a few details, and we'll get back to you with an estimate.

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Your Questions, Answered

At Sweepix Limited, we understand that you may have questions about our services, processes, and what to expect. We believe in clear communication and are committed to ensuring you feel confident in choosing us for your cleaning needs.

Below are some of the most frequently asked questions we receive, along with detailed answers to help guide you. If you have additional questions or require more information, don’t hesitate to reach out to our team — we’re here to help!

Usually Asked Question

Recent Frequently Asked Question

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We offer a wide range of cleaning services, including residential cleaning, office cleaning, post-construction cleaning, event cleaning, move-in/move-out cleaning, and property management cleaning. Each service is customizable to fit your specific needs.

No, you don’t need to be home while we clean. Many clients provide access via a key or security code. Rest assured, our team is fully vetted and insured to ensure the safety of your property.

You can easily schedule a cleaning service by filling out our online booking form, giving us a call, or sending an email. We offer flexible scheduling to fit your routine, and we can accommodate both one-time and recurring appointments.

We use eco-friendly, non-toxic cleaning products that are safe for your family, pets, and the environment. If you have specific preferences, we’re happy to accommodate them upon request.

We are always looking for dedicated and experienced cleaning professionals to join our team. If you take pride in your work and are committed to delivering exceptional service, please visit our Careers page and submit your application or contact us directly for more information.

We require that all applicants have prior cleaning experience, a strong attention to detail, and excellent time management skills. Additionally, all team members must pass a background check and complete a training program to ensure the highest quality of service.

Yes, we offer flexible working hours for our cleaning professionals to fit their personal schedules. Whether you’re looking for part-time or full-time opportunities, Sweepix provides a supportive work environment with plenty of room for growth.

We currently serve Stoke-on-Trent and its surrounding areas, with plans to expand to other cities in the near future. If you’re unsure whether we cover your location, feel free to contact us for more information.

Our pricing is based on the type of service, the size of the space, and any additional requests you may have. For a personalized quote, simply fill out our Get a Quote form, and we’ll get back to you with a transparent and competitive price

We understand that plans can change. You can reschedule or cancel your cleaning appointment with at least 24 hours’ notice without any fees. If less notice is provided, a cancellation fee may apply.

Absolutely! We understand that every home and office is different. You can customize your cleaning plan based on specific areas you’d like to focus on or certain tasks you want to prioritize. Just let us know your preferences, and we’ll tailor the service accordingly.

Yes, our team brings all the necessary cleaning supplies and equipment. However, if you have specific products you’d like us to use, we’re happy to accommodate your preferences—just let us know in advance.

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